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Citrus: The History of our Little Coffee shop in Kelsall, Chester

Citrus is a partnership between co-owners, Jake and Ross, both fully-trained Baristas. In 2017, they happened across a small business in the heart of the Cheshire countryside, Kelsall where the owner was looking to sell in order to relocate.

Back then, The Greedy Pig was a small village cafe, only a couple of miles from the centre of the historic, walled city of Chester, popular with cyclists and walkers, run by the then owner, Raina. While returning a refurbished laptop to one of Ross’s computer support customers, Jake noticed the ‘For Sale’ sign in the shop window.

As circumstances had it, Jake was facing redundancy from his managerial position running a chain of fitness centres and Ross was looking to leave his supervisory role at Costa in one of the UK’s business stores.

After some very clever under cover investigations and many conversations at home, the pair decided to invest Jake’s recent inheritance from his uncle investing in buying the business.

Jake and Ross began making their mark and making improvements to the store. Using Ross’s extensive combined experience within IT and the Coffee Industry (over 23 years combined) he began to forge a new brand, make use of technology to improve efficiency and the customer experience.

Within twelve months, Citrus has become multi award-winning: Trip Advisor awarded the pair with a Certificate of Excellence and since then the reviews have gone from strength to strength increasing their ratings across all social media platforms to 5 stars. The Environmental Health Department awarded them a 5-star rating in food hygiene and again in 2021, Citrus was born.

After turning around the fortunes of the shop and attracting a regular customer base from miles around with a reputation of the best coffee and freshest food around, it was time to make the shop their own and better reflect the freshness of what they do.

Intenso, Citrus’s own, bespoke, 5-origin blend of coffee has won industry acclaim and is roasted by the same roasters used by Harrods. The shop's own exlcusive coffees have also won a 1-star and 2-star Great Taste Award. Constant training and re-investment have joined the ethos of sustainability and environmentally conscious decision making within the business and Jake and Ross continue to strive for more for they business and it’s customers.

  • If you love coffee, you'll love Citrus
  • I am so grateful for this little gem in our village. Always love chatting with owners Ross and Jake, dogs are warmly welcomed and the coffee is top notch....and I'm very fussy about my coffee!!
    - Paradise13682205129





    We need support

    We know that many of you are feeling the pinch but, to be honest, right now, these spiralling costs are scaring us more than COVID ever did. The future of CItrus is very incertain, we are not asking you for money but if you feel you can help to support us, any help will be appreciated. With energy prices alone rising from £2000 per year to over £11,000 and no sign of slowing, we are genuinely in fear of what is to come.

    Refill • Reuse • Save

    Help us reduce our impact on the environment

    It's simple, we are always trying to invest in sustainable packaging and now you can buy one of our specially designed tins to keep your coffee fresh, reduce your use of packaging whilst you save!

    Once you've finished your beans, simply come back with your tin and we will refill it for you and give you a discount for helping us to reduce our environmental impact. All of our packaging is recyclable or biodegradable, you can even ask for a free bag of our used coffee grounds. We are continually looking for suppliers and solutions to offer great products with minimal impact on the plant.

    Coffees

    Hot Drinks

    Cold Drinks

    Milk Options

    We have a range of dairy alternatives. Simply ask in-store for your choice of alternative which can be used in any of our drinks. Choose from Lactose-Free, Soya, Coconut (contains soya), Almond and Oat Milk.

    Our Exclusive Blend

    Our exclusive blend is used in all of our coffees. Made from the best quality green beans from Brazil, Ethiopia, India, Vietnam & Colombia, each drink contains approx 32mg, 64mg, 96mg or 128mg of caffiene.

    Swiss Water Decaf

    We don't use methylene chloride for our decaf coffee (known as MC), we only use Swiss Water method to extract the best from our dark roast, decaf coffee.

    New Product

    This item is new in store

    Vegetarian

    This is suitable for vegetarians

    Vegan

    Vegans can enjoy this item

    Light Bites & Breakfast

    Cold Food

    Cakes

    Biscuits & Snacks

    Hot Food

    Pastries

    Treats

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    Recent Posts
    Meet the Citrus team

    This is the team which makes it all work

    Photos

    We may be small but we're cosy

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    • Outside
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    Download our app

    Scan - Pay - Reward

    We have always believed that your loyalty deserves to be rewarded. We have created an app which not only rewards you with points every time you spend with us, you can view the current offers, track your receipts, see when you gained points and quickly order your food and drink online.

    How it works

    All you need to do is open the app whenever you come to Citrus. We will scan your QR code and the transaction will be allocated to you. Your points will be credited to your account within an hour.

    Check the 'rewards' section to see our current offers and the points you need to claim them.

    When you have enough points, before you place your order, tell us what you would like to redeem your points against and that item will be free!

    Download Our App

    You can download our app from the AppStore or PlayStore
    Once you've downloaded, register and follow the prompts to activate your account




    Find Us

    Opening Times

    For holiday & special event opening times, call us on 01829 470070.

    Sorry! We're Closed
  • Monday08:30 ● ● ● 14:00
  • Tuesday08:30 ● ● ● 14:00
  • Wednesday08:30 ● ● ● 14:00
  • Thursday08:30 ● ● ● 14:00
  • Friday08:30 ● ● ● 14:00
  • Saturday09:30 ● ● ● 13:00
  • Sundayclosed ● ● ● closed
  • Call Us

    Call us to order in advance or to speak to one of the team

    01829 470070
    Contact Us

    Why not get in touch?

    • 01829 470070
    • 2 The Gables, Chester Road, Kelsall, Chester, Cheshire CW6 0RZ
    • www.citrusdc.com
    • science.revists.dispose

    Order Online & Beat The Queues

    It's as Simple as 1-2-3

    We've worked closely with our software developers to create a way of ordering not just from us but from a range of shops and companies all over the country. You can use your phone, computer or tablet to order.

    Once you're ready, simply click the button below to be taken to our online ordering system.

    Add the items to your basket by expanding the categories and scrolling through the products.

    Once you click on an item, your customisation options come next. Choose any additional options before clicking 'add to basket'.

    Checkout, selecting 'collection' followed by your collection time and you'll then have the option to use your credit card, ApplePay or Android Pay.

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